Carma Adventures’
PRIVACY POLICY
Introduction
Welcome to the Carma Adventures Travel Blog! Your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.
This privacy notice tells you what to expect us to do with your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.
Contact details
contact@carmaadventures.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
Website user information (including user journeys and cookie tracking)
Information relating to compliments or complaints
Information relating to sponsorship
We collect or use the following information for service updates or marketing purposes:
Names and contact details
Marketing preferences
Location data
Purchase or viewing history
IP addresses
Website and app user journey information
Information relating to sponsorship
Records of consent, where appropriate
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent
Legal obligation
Legitimate interest:
fraud prevention
ensuring network and information security
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent
Legitimate interest:
direct marketing
Children's information
At Carma Adventures, we are committed to providing added protection for children online and complying with UK regulations regarding children's privacy. We do not intentionally collect personal data from individuals under the age of 18. If you suspect that we have obtained such information, please inform us as soon as possible. We will promptly take steps to delete it from our records.
Where we get personal information from
People directly - when you complete donations, payments, sign up to receive emails from Carma Adventures.
How long we keep information
Annual Data Review
We conduct an annual review of our data to identify inactive users. If we determine that an account has been inactive for at least 8 months, we may delete the associated information to maintain data relevance and reduce storage requirements. This helps us ensure that we only retain data that is necessary and up-to-date.
Unsubscribe from Email Updates
You have the right to manage your subscription preferences at any time. If you no longer wish to receive email updates from us, you can unsubscribe by selecting the "unsubscribe" link at the bottom of every email we send. Upon unsubscribing, your email address and personal data will be removed from our mailing list and records, and you will no longer receive our email communications.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Affiliate links and third-party advertising
Some links on our website may be affiliate links. This means that if you click on the link and purchase the item, we may receive an affiliate commission at no extra cost to you. These commissions help us keep our adventures going and maintain the blog.
Some of our advertising partners and affiliate programs may use cookies and web beacons on our site. These partners include but are not limited to:
Amazon
Get Your Guide
Trip.com
Agoda
12Go
Each of these advertising partners and affiliate programs maintains its own Privacy Policy. Carma Adventures cannot access nor control the cookies and data collected by third-party advertisers.
Data security
We implement a variety of security measures to protect your personal information:
Encryption: Data is encrypted using SSL technology.
Access Controls: Access to personal data is restricted to authorized personnel only.
Regular Security Audits: We regularly review our security practices to ensure the protection of your information.
Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our services.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
Changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted.
Last updated
17th August 2024